Parts/Service Associate
PARTS/SERVICE ASSOCIATE
Troy Powersports is looking for a parts/service associate to join our fast paced, growing dealership. In this position you will work with customers both directly and over the phone, assisting with their needs and buying experience as well as providing support to our Service team. This is an excellent, entry level opportunity for someone who has a background in powersports (professionally or recreationally), is customer focused, reliable and growth minded.
RESPONSIBILITIES:
- Greet customers
- Respond to inquiries regarding parts, accessories, and riding gear in a professional and timely manner
- Provide product recommendations
- Maintain clean and organized parts counter and display areas
- Work with the sales and service departments to accessorize vehicles in inventory
- Guide customers with product knowledge to help them make educated decisions about their purchase
- Assess customer needs and wants; answer customer questions and concerns
- Assist in product inventory procedures
- Cross-sell and upsell products
- Build relationships with customers
QUALIFICATIONS:
- Mechanical background in powersports preferred (working on your own recreational vehicles is relevant as well)
- Friendly, approachable personality
- Strong customer service and communication skills
- Availability to work Saturdays
- Computer skills & willingness to learn dealership software and online training
This is a full time position with the potential for overtime. Competitive wage based on experience offered with paid time off for vacations and holidays.
Troy Powersports is Southern New Hampshire’s largest Powersports Dealer and has been a family run business for over 41 years. Located in Troy, NH we are a centrally located dealership to serve all New England’s Powersports enthusiasts.
Interested? Submit your resume to: [email protected]